Delivery
Delivery! Please read closely
We now offer home delivery on Wednesdays and Sundays to everyone with a postal code that starts with M! We have unfortunately had to scale down the radius of our delivery, hopefully we'll be able to offer a more expansive area again! If your postal code starts with an M, and it's not coming up- let us know! Likely an error on our end.
If you live outside the radius and desperately want delivery, please email us: info@honeysicecream.ca to see if we can work it out!
$15 flat delivery fee - min order $40
Sunday orders must be in by Friday at midnight
Wednesday orders must be in by Monday at midnight
Deliveries are managed through Starling Delivery, they will contact you the morning of your delivery and keep you posted / provide a window for delivery that day.
Unfortunately we can't control what window you will get (can fall anywhere from 9am-8pm)
Starling uses insulated boxes and ice packs to keep your ice cream cold, however it isn't coming in a freezer van so your ice cream may be a little soft, like when you bring it home from the grocery store. That said, if your ice cream arrives melted or in poor condition, let us know so we can help fix it & provide feedback to our delivery partner.
Details to include:
• Your phone number! So you can receive delivery updates promptly
• Delivery instructions in the "add note to order" section. If you get confused, just reply to your confirmation email afterwards to let us know the details.
If Shopify won't let you select delivery, let us know and we'll see if it's an error or whether our courier delivers there (extra fees may apply for outside areas)
Someone must be home to accept your ice cream (it's ice cream!). You can also request it be left at concierge or your porch (great if you have a cooler with some ice packs outside). Honey's is not responsible for lost, stolen, or melted ice cream left on the porch or at your concierge at your request.
Delivery orders must be cancelled by noon the day prior to delivery or your delivery fee will be forfeit (we will return the ice cream purchase)
If you have further questions about our delivery, email us: info@honeysicecream.ca
Want delivery right now? We're on Ubereats in Toronto!